Prescription management, rebuilt
LoopRx runs AI agents that monitor, refill, and deliver your prescriptions — 24/7, no hold music, no gaps in care.
Most telehealth still runs on humans doing repetitive work. LoopRx replaces that with agents that never sleep, never forget, and never put you on hold.
Collects your info, verifies insurance eligibility, routes to a licensed provider — all via chat or text. No phone calls. No intake paperwork.
Tracks your prescription lifecycle 24/7. Knows when refills are due before you do. Proactively reaches out via your preferred channel.
Handles the renewal workflow: clinical intake, provider review, pharmacy routing. Humans in the loop only when clinical judgment is required.
Tracks your shipment, handles address updates, sends reminders. If anything goes wrong at the pharmacy, it catches and resolves it.
"Prescription renewals account for roughly 80% of all medication activity — yet most of those transactions still trap patients in a broken system."— Utah Dept of Commerce / Doctronic Pilot, Jan 2026
In January 2026, Utah became the first state to legally allow AI to autonomously renew certain prescriptions — proving the regulatory window is open. The companies that build AI-native operations now will own the market when others are still transitioning.
The refill should not require a phone call.
Eight in ten medication activities are refills — routine, predictable, solvable. Yet millions of people call a call center, wait on hold, and navigate a labyrinth of forms just to keep taking a medication they've been on for years.
The humans running today's telehealth companies spend their days doing work that software should handle. They manage spreadsheets. They chase pharmacies. They manually review refill requests that a properly configured system could handle in seconds.
We built LoopRx to replace that work — not with more humans, but with agents that run 24/7, never forget, and never lose context. The result: better adherence, lower costs, and a patient experience that actually feels like care.
LoopRx builds the infrastructure that makes prescription refills invisible — so patients get their meds without thinking about it, and the healthcare system stops burning people out on work that should never have been manual.